Mediaposte Martech | HubSpot Feature Updates

Call Recap Agent

Written by Catalin Vlad | Sep 10, 2025 12:34:50 PM

What is it?

Transforms call transcripts into notes and follow up emails.

Why does it matter?

While call recordings are able to capture tons of rich insights and actionable to-do's for reps, it has traditionally required lots of manual work on the rep's part.

This Agent automates this busy admin-work by automatically creating notes and follow-up emails for the rep to let them get back to more valuable work.

How does it work?

This Agent can be activated through Breeze Studio.

Who gets it?

Starter Customer Platform, Professional Customer Platform, Enterprise Customer Platform

Note: This feature does not yet consume use credits. Beta features may consume credits and credit rates may change as features evolve.
While we aim to provide 30 days notice before beta features begin consuming credits, this may not be possible given the rapid pace of beta development. All beta features are subject to the HubSpot Beta Services Terms.