Breeze Assistant can now be invoked directly from the CRM Email Composer to help with writing emails. Users can prompt Breeze to generate or suggest email text inline, review the result, and iterate on it before inserting it into the composer.
Today, users can ask Breeze Assistant to help draft emails from the sidebar, but many email workflows still happen directly inside the CRM Email Composer. This means users who primarily work in the composer may not naturally engage with Breeze during the writing process.
Bringing Breeze directly into the CRM Email Composer makes AI assistance available where users already write emails, allowing them to generate, refine, and iterate on email content inline without leaving their existing workflow.
While writing an email in the CRM Email Composer, users can invoke Breeze Assistant either by typing “/” in the editor or by selecting the Breeze Assistant button in the composer toolbar.
Breeze opens an inline prompt modal where users can ask Breeze to generate email text or suggest a reply. Users can review the generated text, re-prompt Breeze to refine it, and insert the final result directly into the composer.
Once inserted, users can continue editing and sending the email through the existing CRM Email Composer flow.
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