Mediaposte Martech | HubSpot Feature Updates

Toll Free Numbers (U.S.)

Written by Catalin Vlad | Dec 16, 2025 10:31:13 AM

What is it?

Toll Free number acquisition for the United States

Why does it matter?

Toll Free numbers are valuable business branded lines that provide low cost options for customers and prospects to contact a business.

How does it work?

Follow the steps to "Get a HubSpot" number.

  1. In your HubSpot account, click the settings settings icon in the top navigation bar.
  2. In the left sidebar menu, navigate to Calling > Call Setup.
  3. On the Phone numbers tab, click Get a HubSpot number.
  4. In the right panel, review the information, then click Next.
  5. Use the dropdown menu to select United States.
    1. Select "Toll Free" under number type.
  6. Click Continue to set up.

The acquisition of each US Toll Free number will use one of your allotted HubSpot-provided phone numbers. Calling minute usage remains the same (from your portal total), there are no additional charges for toll free calls.

Who gets it?

Starter Customer Platform, Professional Customer Platform, Enterprise Customer Platform, Sales Hub Starter, Sales Hub Professional, Sales Hub Enterprise, Service Hub Starter, Service Hub Professional, Service Hub Enterprise