Breeze Studio: Agent Builder

What is it?

Breeze Studio now makes it easier than ever to customize and deploy off-the-shelf agents for your business. Whether you're enhancing an existing agent or building something entirely your own, you can tailor how agents behave, what they know, and which tools they use—all without writing code.

What you can do:

  • Add Prompts: Refine how your agent communicates and makes decisions using simple, no-code prompt customization.
  • Add Knowledge Sources: Extend your agent’s intelligence with PDFs, HubSpot CRM data, HubSpot-hosted content, and more.
  • Connect Agent Tools: Plug in capabilities like summarization, data lookup, or record creation to expand what your agent can do.
  • Automate Workflows: Set up when and how your agent runs automatically in your portal, so it works behind the scenes on your behalf.

You can also manage and test everything directly in Breeze Studio. View agent outputs in real-time, monitor performance, and make adjustments instantly.

By giving you full control over agent behavior, knowledge, and execution, Breeze Studio helps you turn AI into an integrated, high-leverage asset across your front office.

Why does it matter?

Because it transforms AI agents from static tools into dynamic teammates. With full control over what agents do, when they do it, and how they do it, businesses can:

  • Scale smarter: Automate repetitive tasks across teams and time zones without sacrificing context or quality.
  • Stay flexible: Adjust agent behavior and knowledge on the fly to support new processes, campaigns, or customer needs.
  • Drive better outcomes: Align AI actions with business-specific goals, tools, and data to ensure relevance and impact.
  • Reduce overhead: Empower operations and frontline teams to fine-tune agents—no engineering resources required.

By putting customization and automation in the hands of users, Breeze Studio unlocks the full potential of AI in the front office.

By giving users full control over what AI knows, how it behaves, and where it acts, Breeze Studio transforms AI from a helpful add-on into a strategic, scalable advantage for the entire front office.

How does it work?

  • In the main navigation bar, navigate to Breeze. Click Breeze Studio.
  • See all installed agents by clicking on the "Agents" tab
  • Install new agents by clicking "browse marketplace" in the top right corner
  • Run your agents the editors by selecting an agent in the "Agents" tab or clicking the menu in the top right and selecting "view"
  • Customize your agents the editors by selecting clicking the menu in the top right and selecting "edit"

Who gets it?

HubSpot Credits, Professional Customer Platform, Enterprise Customer Platform

Topics: Enterprise Customer Platform, Professional Customer Platform, HubSpot Credits

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