Mediaposte Martech | HubSpot Feature Updates

Passkey Login Supported on HubSpot Sales Outlook Add-In

Written by Catalin Vlad | Aug 25, 2026, 1:51:39 PM

What is it?

Passkeys are a secure, easy to use alternative to passwords. While passkey login has been available across Web and Mobile HubSpot logins, using passkeys when signing in to the Microsoft Outlook HubSpot Sales Add-In was limited, or completely unavailable depending on your device type.

Now, passkeys can be utilized on your HubSpot Outlook Sales Add-In login, bringing end to end passkey support across everywhere you login with HubSpot.

 

Why does it matter?

Moving away from passwords is the best protection for your account. Passkeys are phishing-resistant and are simpler to use, often just confirming your login with a biometric action or pin code that is native to your device.

 

How does it work?

If you have a passkey configured, when logging in to the HubSpot Sales Add-In for Outlook:

  • Choose login with passkey
  • A separate browser window will open
  • Complete the passkey login request
  • Click return to Outlook
  • You are logged in.

Please see this video of a quick demo.

 

Who gets it?

All hubs and tiers