You can now create up to 20 Customer Agent Actions

What is it?

A single customer agent now supports up to 20 actions, up from 10.

Why does it matter?

If you connect many tools or support many use cases, the previous limit of 10 actions may have kept you from setting up everything you needed. With a limit of 20, you can add more actions to your customer agent without removing existing ones.

How does it work?

You can now create and publish up to 20 actions per customer agent. This change is live in all eligible accounts, and you don't need to turn anything on.

Who gets it?

Customer agent is available for all Professional and Enterprise HubSpot portals.