<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1198476139004771&amp;ev=PageView&amp;noscript=1">

You can now create up to 20 Customer Agent Actions

What is it?

A single customer agent now supports up to 20 actions, up from 10.

 

Why does it matter?

If you connect many tools or support many use cases, the previous limit of 10 actions may have kept you from setting up everything you needed. With a limit of 20, you can add more actions to your customer agent without removing existing ones.

 

How does it work?

You can now create and publish up to 20 actions per customer agent. This change is live in all eligible accounts, and you don't need to turn anything on.

 

Who gets it?

Customer agent is available for all Professional and Enterprise HubSpot portals.

Topics: Smart CRM Enterprise, Marketing Hub Professional, Sales Hub Professional, Service Hub Enterprise, Service Hub Professional, Smart CRM Professional, Marketing Hub Enterprise, Data Hub Enterprise, Content Hub Enterprise, Content Hub Professional, Data Hub Professional, Sales Hub Enterprise, Revenue Hub Enterprise, Revenue Hub Professional

Related articles


Video share pages, redesigned for viewers
7 Oct 2026

Your Zoom sync settings now work by role
7 Oct 2026

Ready to maximize your business growth with our HubSpot-accredited services?

Contact us today to learn how we can help you succeed.