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Sunset of the hs-membership-csrf cookie

Feature Status: Sunset

29 Sep 2026

New Guidelines UI for Customer Agent

Feature Status: Live

29 Sep 2026

[Opt-in] New Help Desk Composer Experience

Feature Status: Live

29 Sep 2026

Customer Agent Auto-Setup

Feature Status: Live

29 Sep 2026

Buying Groups

Feature Status: In beta

29 Sep 2026

WhatsApp Voice Notes

Feature Status: In beta

29 Sep 2026

Email Template for Workflows

Feature Status: Live

29 Sep 2026

Improved Health Score Side Card Score Breakdown

Feature Status: Live

29 Sep 2026

Knowledge Base API

Feature Status: In beta

29 Sep 2026

Agent Builder's Workflows are Live

Feature Status: Live

22 Sep 2026

Agent Hub: one place to run your AI team

Feature Status: Live

22 Sep 2026

Agent Builder's Custom Agent are Live

Feature Status: Live

22 Sep 2026