Mediaposte Martech | HubSpot Feature Updates | Service Hub Professional (3)

Custom Views on Reports List and Dashboards List

Feature Status: In beta

Impact Level: Low

16 Dec 2025

Toll Free Numbers (U.S.)

Feature Status: In beta

Impact Level: Low

16 Dec 2025

Expanding Help Desk Customizations to Account Access Users

Feature Status: In development

Impact Level: Low

16 Dec 2025

Help Desk: Spaces Will Soon Be Available at Pro+

Feature Status: In development

Impact Level: High

16 Dec 2025

Refine Suggestions for DeDupe

Feature Status: In beta

Impact Level: Low

16 Dec 2025

Easier ticket name editing in help desk

Feature Status: Live

Impact Level: Low

9 Dec 2025

Conversation Starters in Custom Assistants

Feature Status: Live

Impact Level: Low

9 Dec 2025

Close a chat and keep the ticket open in help desk

Feature Status: In beta

Impact Level: Low

9 Dec 2025

Sequences added to Workflows Connection Panel

Feature Status: Live

Impact Level: Low

9 Dec 2025

Bulk Reject for DeDupe

Feature Status: In beta

Impact Level: Low

9 Dec 2025

Block and unblock in help desk

Feature Status: In beta

Impact Level: Low

9 Dec 2025

Help Desk Search Experience Updates

Feature Status: In beta

Impact Level: Medium

9 Dec 2025