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Microsoft Teams Integration Updates: Smarter Notifications, Better Call Logging, and Easier Setup

Feature Status: Live

30 Jun 2026

AI-powered Filing Agent for Workflows

Feature Status: In beta

30 Jun 2026

Select Use Cases During Sandbox Creation

Feature Status: Live

24 Jun 2026

Customer Agent Status Property + Default View Updates in Help Desk

Feature Status: In beta

23 Jun 2026

Integrations as a Source in Restore CRM Changes

Feature Status: In beta

23 Jun 2026

Introducing Folders for Help Desk Views

Feature Status: Live

23 Jun 2026

Use records created in a workflow later in the Workflow

Feature Status: In beta

23 Jun 2026

Sandbox creation now copies Automated Transactional Emails

Feature Status: Live

23 Jun 2026

Cleanup Automation Deletes Unused Website & Landing Pages

Feature Status: In beta

17 Jun 2026

Manage Klarna and Affirm availability at Checkout

Feature Status: Live

16 Jun 2026

Personalized Navigation

Feature Status: In development

16 Jun 2026

New video visibility setting: "Anyone with the link"

Feature Status: Live

16 Jun 2026