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Conditional Property Logic When Editing Records on Android
Feature Status:
Live
21 Jul 2026
Read more
Increased Limits of Duplicate Pairs in Manage Duplicates Tool
Feature Status:
Live
21 Jul 2026
Read more
Improved Attachments in the Help Desk Thread View
Feature Status:
Live
7 Jul 2026
Read more
Microsoft Teams Integration Updates: Smarter Notifications, Better Call Logging, and Easier Setup
Feature Status:
Live
30 Jun 2026
Read more
AI-powered Filing Agent for Workflows
Feature Status:
In beta
30 Jun 2026
Read more
Select Use Cases During Sandbox Creation
Feature Status:
Live
24 Jun 2026
Read more
Customer Agent Status Property + Default View Updates in Help Desk
Feature Status:
In beta
23 Jun 2026
Read more
Integrations as a Source in Restore CRM Changes
Feature Status:
In beta
23 Jun 2026
Read more
Introducing Folders for Help Desk Views
Feature Status:
Live
23 Jun 2026
Read more
Use records created in a workflow later in the Workflow
Feature Status:
In beta
23 Jun 2026
Read more
Sandbox creation now copies Automated Transactional Emails
Feature Status:
Live
23 Jun 2026
Read more
Cleanup Automation Deletes Unused Website & Landing Pages
Feature Status:
In beta
17 Jun 2026
Read more
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