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Conditional Property Logic with Combination Operators

Feature Status: In beta

13 Oct 2026

View permissions for standard line-item properties

Feature Status: Live

13 Oct 2026

Undo and Redo Enrichment Data Changes

Feature Status: Live

13 Oct 2026

Post-Restore Summary

Feature Status: In beta

7 Oct 2026

You can now create up to 20 Customer Agent Actions

Feature Status: Live

7 Oct 2026

Video share pages, redesigned for viewers

Feature Status: In beta

7 Oct 2026

Mobile Offline Read-only Mode

Feature Status: In beta

7 Oct 2026

Omnichannel Waitlist

Feature Status: Live

7 Oct 2026

Sunset of the hs-membership-csrf cookie

Feature Status: Sunset

29 Sep 2026

New Guidelines UI for Customer Agent

Feature Status: Live

29 Sep 2026

[Opt-in] New Help Desk Composer Experience

Feature Status: Live

29 Sep 2026

Customer Agent Auto-Setup

Feature Status: Live

29 Sep 2026