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Persist reply editor tab selection in help desk

Feature Status: In beta

Impact Level: Medium

14 Jan 2026

Conditional Scoring with "and" for Health Scores

Feature Status: In beta

Impact Level: Low

14 Jan 2026

Create contact segments based on % video watched

Feature Status: In beta

Impact Level: Low

14 Jan 2026

Customize Confirmation Email in Meeting Scheduling Pages

Feature Status: In beta

Impact Level: Low

14 Jan 2026

Enable Call Recording Settings by Call Direction

Feature Status: In beta

Impact Level: Low

14 Jan 2026

New HubSpot Numbers Available in Finland, Poland, and more!

Feature Status: In beta

Impact Level: Low

13 Jan 2026

Improved experience to test your Customer Agent on Email

Feature Status: Live

Impact Level: Medium

13 Jan 2026

Sunsetting the process guides private beta

Feature Status: Sunset

Impact Level: Low

13 Jan 2026
Assigned Teams Are Now Editable in Help Desk

Assigned Teams Are Now Editable in Help Desk

Feature Status: In beta

Impact Level: Low

13 Jan 2026

Customizable Sequence Unenrollment Triggers

Feature Status: Live

Impact Level: Medium

18 Dec 2025

Clearer error visibility for Customer Agent knowledge source syncing

Feature Status: Live

Impact Level: Low

18 Dec 2025

SurveyMonkey App: Sync Data to HubSpot Surveys

Feature Status: In beta

Impact Level: Medium

18 Dec 2025