Your HubSpot conversation history — emails, live chats, and messages — is now available as a data source in Breeze Assistant. You can ask questions about your customer conversations in plain language and get synthesized answers drawn directly from your data.
Ticket reports tell you volume, response times, and resolution rates. They don't tell you what customers actually said. Now you can ask Breeze Assistant which topics drive escalations, which issues keep recurring, or what a specific customer has brought up over the past three months — and get a synthesized answer with context from real conversations. Sales teams can also query deal conversations to find how customers describe their problems, which objections come up most, and how that language shifts across segments or over time.
Breeze Assistant is available on Free.