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Apply and Manage Checkout Fees on Subscriptions

What is it?

Checkout fees can now be used when creating a manually billed subscription. Additionally, checkout fees can be removed from a subscription so buyers can update their payment method.

 

Why does it matter?

Checkout fees allow a fee to be automatically applied when a specific payment method is used at checkout. Now, these fees can be applied to invoice billed subscriptions.

 

How does it work?

To create a manual subscription with checkout fees:

  1. Create a checkout fee in Settings
  2. On the Subscriptions index page, click Add Subscriptions then Create Subscription
  3. Set a Billing Contact, Company, and add line items
  4. Turn on Accept online payments and confirm the fee is enabled under Fees applied at checkout

 

 

To remove a checkout fee from a subscription and allow buyers to use a different payment method for an existing subscription:

  1. On the Subscriptions index page, click the subscription name to open the subscription details
  2. In the upper right, open the Actions menu and select Remove checkout fee
  3. Confirm the removal of the checkout fee. Note that the fee will be removed for all future charges.
  4. (Optional) Open the Actions menu and select Update payment method to send a link that the buyer can use to change their payment method

 

 

Who gets it?

All hubs and tiers, Commerce Hub with HubSpot payments or Stripe payment processing

Topics: Free (all hubs & tiers)

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