Note
This record includes updates regarding current development efforts for our existing or new products or services. These updates are not intended to be a promise or guarantee of future availability of products, services, or features but merely reflect our current plans based on factors currently known to us. They also are not intended to indicate when or how particular features will be offered or at what service tier(s) or price. These planned and future development efforts may change without notice.
What is it?
Help desk spaces, previously limited to Enterprise, will soon be available to Pro tier customers.
Why does it matter?
This change is part of an ongoing effort to ensure packaging aligns more closely with customer needs.
Bringing spaces to Pro+ empowers even more support teams to:
- Get organized quickly so they can start resolving tickets faster
- Centralize tickets in a structured, team-based working area
- Access capabilities previously limited to Enterprise customers
How does it work?
Once live, these changes are automatic. Pro+ customers will be able to access spaces via help desk settings. Learn more about spaces here.
Who gets it?
Service Hub Professional, Service Hub Enterprise
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