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Filtre noi pentru thread-urile din Help Desk

Feature Status: Live

25 aug. 2026

Linkurile către tichete din trimiterile de formulare se deschid acum în Help Desk

Feature Status: Live

25 aug. 2026

Customer Agent citează acum sursele în limba vizitatorului

Feature Status: Live

25 aug. 2026

Multi-Account Management: eligibilitate extinsă

Feature Status: Live

18 aug. 2026

Folder Customer Agent în Help Desk

Feature Status: Live

18 aug. 2026

Descoperă Agent Builder: agenți personalizați creați pentru afacerea ta

Feature Status: Live

18 aug. 2026

Asocieri pentru task-urile create de Sequences

Feature Status: Live

12 aug. 2026

Vezi drafturile de email create de Prospecting Agent în activity feed

Feature Status: Live

12 aug. 2026

Actualizare a raportării performanței Customer Agent

Feature Status: Live

11 aug. 2026

Nouă oportunitate de coaching pentru Customer Agent: Thumbs Down

Feature Status: Live

5 aug. 2026

API public pentru regulile pipeline-urilor CRM

Feature Status: In beta

5 aug. 2026

Nouă opțiune de rutare a conversațiilor: Use Assignment Workflow

Feature Status: In beta

5 aug. 2026