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Build Custom Reports on Form Submissions

Feature Status: In beta

Impact Level: Low

14 Aug 2025

Add Custom Tags to Reports List

Feature Status: In beta

Impact Level: Low

13 Aug 2025

Formula Fields now in Custom Report Builder

Feature Status: In beta

Impact Level: Low

11 Aug 2025

Automation Overview - AI-Powered Recommendations

Feature Status: In beta

Impact Level: Low

8 Aug 2025

Introducing a New Testing Experience for Customer Agent

Feature Status: In beta

Impact Level: Medium

8 Aug 2025

Auto-suggested tokens for workflow text fields

Feature Status: In beta

Impact Level: Medium

7 Aug 2025

The Customer Agent is now 2X smarter

Feature Status: Live

Impact Level: Low

6 Aug 2025