Account & Billing: View Subscription Entitlements Usage via Other Limits page

Note

This record includes updates regarding current development efforts for our existing or new products or services. These updates are not intended to be a promise or guarantee of future availability of products, services, or features but merely reflect our current plans based on factors currently known to us. They also are not intended to indicate when or how particular features will be offered or at what service tier(s) or price. These planned and future development efforts may change without notice.

What is it?

With this release, super admins and primary contacts can view all of their subscription entitlements in the Other Limits page within Account & Billing. Previously, entitlement information was scattered across different areas of the product, making it difficult for admins to understand what was included in their subscription and where they stood against the limits.

Why does it matter?

Admins need a clear, consolidated view of their subscription entitlements to understand what their portal is entitled to and how much capacity has been used. Without this, admins are left piecing together usage across different parts of the product.

How does it work?

Super admins and primary contacts can now view all of their key subscription entitlements from a single page in Account & Billing. The page surfaces a clear picture of where they stand across things like API calls, calling minutes, SMS, WhatsApp, transcripts, conversational context and more.

Who gets it?

All hubs and tiers