What is it?

We are introducing a setting that allows customers to control how HubSpot processes form submissions from excluded IPs and referrers.

Note:  Excluded IP and Referrers refer to the IP or a referrer that were added to the exclusion list under Settings -> Account Management -> Tracking & Analytics -> Tracking code -> Advanced Tracking

We had released a feature earlier that would mark all form submissions from excluded IPs and referrers as spam. However, this introduced a limitation for customers to strike a balance between testing their forms while also excluding analytics from the test submissions.

Why does it matter?

The new Setting offers customers the flexibility to either treat submissions from excluded IPs and referrers as spam or only exclude them from analytics while processing them as regular submissions.

How does it work?

Customers can control how the form submissions from excluded IP/referrers should be handled by using the Submissions settings under Settings > Tools > Marketing > Forms > Submissions Settings

If the setting is turned OFF, form submissions from excluded IP/Referrers will be processed as a regular submission, but no analytics will be recorded.

When this setting is turned ON, form submissions from excluded IP/Referrers will be marked as spam and no analytics will be recorded.

By default, this setting will be turned ON.

Who gets it?

All hubs and tiers