What is it?

Teams Import introduces bulk CSV creation of HubSpot teams, including nested team hierarchies. This solves a major gap in team management at scale: currently, customers must create teams manually, one-by-one, which can take days or even weeks. The new Import experience lets admins generate complete team structures in minutes.

Why does it matter?

Customers have repeatedly highlighted that the inability to import or bulk-create teams prevents them from modeling their organizations accurately in HubSpot. Examples include:

• - Customers manually creating hundreds of teams and nesting them one at a time
• - Desire for the ability to upload existing structures
• - Limitations with SCIM and existing user imports that do not support full team structures

This friction compounds as orgs grow, creating a scalability wall and driving operational inefficiencies.

How does it work?

Admins can upload a spreadsheet to create:

• - New teams in bulk
• - Nested hierarchies

Teams are generated instantly based on spreadsheet structure. We're providing you with an example spreadsheet to ensure your format matches the Teams structure in HubSpot.

Who gets it?

Smart CRM Professional, Smart CRM Enterprise