What is it?

Customers can now programmatically retrieve AI-generated conversation recaps through a private beta Conversation Recap API. The single GET endpoint returns a summary and action items for any recorded meeting with a transcript.

Why does it matter?

This API enables teams that build on top of HubSpot's CRM to access to post-call intelligence outside the HubSpot UI. This API lets developers pull conversation summaries and follow-up action items into their own applications, workflows, or data pipelines, without requiring users to log into HubSpot to extract that context manually.

How does it work?

The public Conversation Recap API provides read-only access to HubSpot's conversation recap features in a structured format.

The Conversation Recap endpoint accepts two path parameters:

• - objectTypeId — the type of the object for which the conversation recap is being retrieved
• - objectId — the unique identifier of the object for which the conversation recap is being retrieved

The response includes the AI-generated summary and action items produced by HubSpot for that conversation.

Endpoint: GET /notetaker/2026-09-beta/conversation/recap/{objectTypeId}/{objectId}

To access this endpoint, apps must be authorized with the crm.objects.contacts.read scope.

Access developer documentation

Who gets it?

Sales Hub Enterprise, Service Hub Professional, Sales Hub Professional, Service Hub Enterprise