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Google Drive Integration for Knowledge Vaults in for custom agents

Feature Status: Live

24 Mar 2026

Create One-Time Invoices from Quotes or Deals with Workflows

Feature Status: Live

24 Mar 2026

Screen Capture Button in the Chat Widget

Feature Status: In beta

24 Mar 2026

CRM Tool Approval Feature

Feature Status: Live

18 Mar 2026

Customize Workflow Names for the Enroll in Workflow CRM Card

Feature Status: Live

18 Mar 2026

Improved Notifications for Workflow Issues

Feature Status: Live

17 Mar 2026

Expand current MAM’s organization limit of 5 accounts

Feature Status: Live

11 Mar 2026

New Actions and Limits added to Forms Simple Workflows

Feature Status: Live

11 Mar 2026

Customer Agent can now see images attached by your customers

Feature Status: Live

11 Mar 2026

Multi-Account Reporting

Feature Status: Live

11 Mar 2026

Rate your Customer Agent Reply in Tester

Feature Status: Live

11 Mar 2026

Data Agent: Activities and Transcripts Data Source

Feature Status: Live

11 Mar 2026