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WhatsApp Home

Feature Status: In beta

15 Apr 2026

HubSpot connector for Microsoft Copilot

Feature Status: In beta

15 Apr 2026

Publish Reddit content, reply to comments, and track performance – all in HubSpot

15 Apr 2026

Customer Success Rooms

Feature Status: In beta

15 Apr 2026

Customer Agent Embedded Testing Experience for Guidelines, Actions, & Lead Qualification

Feature Status: Live

15 Apr 2026

Sunset: AI-Generated Ticket Sentiment

Feature Status: In beta

15 Apr 2026

Legacy Channel-Based Handoff Routing in Customer Agent

Feature Status: In development

14 Apr 2026

Create Product Bundles

Feature Status: In beta

14 Apr 2026

Sunset - Handoff Fallback Routing in Rule-Based Bots

Feature Status: Sunset

14 Apr 2026

Drilldown into Thresholds

Feature Status: Live

24 Mar 2026

Prepare, review, and follow up on meetings in the Sales Workspace

Feature Status: In beta

24 Mar 2026

Customize Your columns in the Duplicate Management Table

Feature Status: Live

24 Mar 2026