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AEO: Track and improve your brand visibility in AI-powered search
Feature Status:
In beta
21 Apr 2026
Read more
Create report with AI option in Reporting
Feature Status:
Live
21 Apr 2026
Read more
Allow selective mirroring of data across accounts
Feature Status:
Live
21 Apr 2026
Read more
Conversation Volume Estimation from Customer Agent
Feature Status:
Live
21 Apr 2026
Read more
Use deal properties in forms
Feature Status:
In beta
15 Apr 2026
Read more
Customer Agent Embedded Testing Experience for Guidelines, Actions, & Lead Qualification
Feature Status:
Live
15 Apr 2026
Read more
Legacy Channel-Based Handoff Routing in Customer Agent
Feature Status:
In development
14 Apr 2026
Read more
Sunset - Handoff Fallback Routing in Rule-Based Bots
Feature Status:
Sunset
14 Apr 2026
Read more
Customize Your columns in the Duplicate Management Table
Feature Status:
Live
24 Mar 2026
Read more
Bulk actions in the video library
Feature Status:
In beta
24 Mar 2026
Read more
Expand current MAM’s organization limit of 5 accounts
Feature Status:
Live
11 Mar 2026
Read more
New Actions and Limits added to Forms Simple Workflows
Feature Status:
Live
11 Mar 2026
Read more
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