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Copy Associations via Workflow

Feature Status: In beta

4 Nov 2026

Optional Explicit Opt in Consent for Notetaker Bot

Feature Status: Live

27 Oct 2026

Undo Enrichment Data Changes

Feature Status: Live

21 Oct 2026

Conditional Property Logic with Combination Operators

Feature Status: In beta

13 Oct 2026

Undo and Redo Enrichment Data Changes

Feature Status: Live

13 Oct 2026

WhatsApp pricing changes - October 2026

Feature Status: In development

7 Oct 2026

You can now create up to 20 Customer Agent Actions

Feature Status: Live

7 Oct 2026

Video share pages, redesigned for viewers

Feature Status: In beta

7 Oct 2026

Mobile Offline Read-only Mode

Feature Status: In beta

7 Oct 2026

Omnichannel Waitlist

Feature Status: Live

7 Oct 2026

Sunset of the hs-membership-csrf cookie

Feature Status: Sunset

29 Sep 2026

New Guidelines UI for Customer Agent

Feature Status: Live

29 Sep 2026