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Customizable Sequence Unenrollment Triggers

Feature Status: Live

Impact Level: Medium

18 Dec 2025

Clearer error visibility for Customer Agent knowledge source syncing

Feature Status: Live

Impact Level: Low

18 Dec 2025

SurveyMonkey App: Sync Data to HubSpot Surveys

Feature Status: In beta

Impact Level: Medium

18 Dec 2025

Increased Project Pipeline Limits

Feature Status: Live

Impact Level: Low

17 Dec 2025

Give instructions to your Customer Agent

Feature Status: In beta

Impact Level: Low

17 Dec 2025

Updates to knowledge base theme

Feature Status: Live

Impact Level: Low

17 Dec 2025

Projects are replacing the service object in the Customer Success workspace

Feature Status: Live

Impact Level: Medium

17 Dec 2025

Run Agent Workflows Action

Feature Status: In beta

Impact Level: Low

17 Dec 2025

Help Desk: Custom Views Based on Contact and Company Object Properties

Feature Status: Live

Impact Level: Low

17 Dec 2025

Line Item Associations to Custom Objects

Feature Status: In beta

Impact Level: Low

16 Dec 2025

Test your Customer Agent on email

Feature Status: Live

Impact Level: Medium

16 Dec 2025

Custom Views on Reports List and Dashboards List

Feature Status: In beta

Impact Level: Low

16 Dec 2025