Clearer error visibility for Customer Agent knowledge source syncing

18 Dec 2025

Give instructions to your Customer Agent

17 Dec 2025

Test your Customer Agent on email

16 Dec 2025

New Company News Signals for Buyer Intent

9 Dec 2025

Conversation Starters in Custom Assistants

9 Dec 2025

Historical Signal Backfill for Buyer Intent

9 Dec 2025

Auto-Fill Smart Properties

25 Nov 2025

Customer Agent can now view and edit contact properties directly in your CRM!

14 Oct 2025

Improved Channel Assignment & Human Handoff Experience

9 Oct 2025

Internal FAQ Assistant

30 Sep 2025

Data Agent

30 Sep 2025

All new reporting experience for Customer Agent

30 Sep 2025