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Give instructions to your Customer Agent

Feature Status: In beta

Impact Level: Low

17 Dec 2025

Test your Customer Agent on email

Feature Status: Live

Impact Level: Medium

16 Dec 2025

New Company News Signals for Buyer Intent

Feature Status: Live

Impact Level: Low

9 Dec 2025

Conversation Starters in Custom Assistants

Feature Status: Live

Impact Level: Low

9 Dec 2025

Historical Signal Backfill for Buyer Intent

Feature Status: Live

Impact Level: Low

9 Dec 2025

Auto-Fill Smart Properties

Feature Status: Live

Impact Level: Low

25 Nov 2025

Customer Agent can now view and edit contact properties directly in your CRM!

Feature Status: In beta

Impact Level: Low

14 Oct 2025

Improved Channel Assignment & Human Handoff Experience

Feature Status: In beta

Impact Level: Medium

9 Oct 2025

Internal FAQ Assistant

Feature Status: In beta

Impact Level: Medium

30 Sep 2025

Data Agent

Feature Status: In beta

Impact Level: High

30 Sep 2025

All new reporting experience for Customer Agent

Feature Status: Live

Impact Level: Medium

30 Sep 2025

Blog AI Suggestions

Feature Status: In beta

Impact Level: Medium

30 Sep 2025