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Custom Refund Reasons
Feature Status:
Live
20 May 2026
Read more
Customer Agent suggested questions update
Feature Status:
In beta
20 May 2026
Read more
New Help desk routing rule: Use assignment workflow
Feature Status:
In beta
20 May 2026
Read more
Sync data from Snowflake (including multi object sync)
Feature Status:
In beta
20 May 2026
Read more
Personalization Token Support in Rules-Based Chatflows Welcome Messages
Feature Status:
In beta
20 May 2026
Read more
One-Click Approval Reminder
Feature Status:
Live
20 May 2026
Read more
Self-Serve Stripe Subscription Migrations to HubSpot
Feature Status:
Live
20 May 2026
Read more
Breeze Assistant can now access Campaign data
Feature Status:
Live
20 May 2026
Read more
An easier way to define lead qualification criteria in Customer Agent
Feature Status:
Live
20 May 2026
Read more
Nested Teams Selectable for Default Team Email in Help Desk
Feature Status:
Live
19 May 2026
Read more
Send quotes using email templates, tokens, and meeting links
Feature Status:
Live
19 May 2026
Read more
Send SurveyMonkey surveys with automatic contact attribution
Feature Status:
Live
19 May 2026
Read more
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