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On-Demand AI Summary — Notification Sidebar

Feature Status: In beta

25 Aug 2026

New Filters for Help Desk Threads

Feature Status: Live

25 Aug 2026

Ticket links in form submissions now open in help desk

Feature Status: Live

25 Aug 2026

Customer Agent now cites sources in your visitor's language

Feature Status: Live

25 Aug 2026

Lead Scoring Public API

Feature Status: In beta

25 Aug 2026

Personalized Product Updates

Feature Status: In beta

25 Aug 2026

Have Customer Agent help any conversation

Feature Status: Live

18 Aug 2026

AEO Recommendations: Estimated Citation Lift

Feature Status: Live

18 Aug 2026

Multi-Account Management: Expanded Eligibility

Feature Status: Live

18 Aug 2026

Breeze Assistant Support for Payment Links Creation

Feature Status: In beta

18 Aug 2026

Dashboard Color Themes

Feature Status: In beta

18 Aug 2026

Customer Agent Folder in Help Desk

Feature Status: Live

18 Aug 2026