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Customer Agent can now view and edit contact properties directly in your CRM!

Feature Status: In beta

Impact Level: Low

14 Oct 2025

Custom Assistants can now read HubSpot CRM data

Feature Status: Live

Impact Level: Low

14 Oct 2025

Improved Channel Assignment & Human Handoff Experience

Feature Status: In beta

Impact Level: Medium

9 Oct 2025

Sunset: "Start with AI" podcast creation wizard

Feature Status: Sunset

Impact Level: Medium

7 Oct 2025

Blocked Numbers List (Outbound Calls)

Feature Status: Live

Impact Level: Low

7 Oct 2025

Automation Overview Redesign

Feature Status: Live

Impact Level: Low

7 Oct 2025

New Bank Debit Payment Methods (SEPA, BACS, PADs) for HubSpot Payments

Feature Status: Live

Impact Level: Low

1 Oct 2025

Account Cleanup for Unused Pages and Blog Posts

Feature Status: In beta

Impact Level: Low

30 Sep 2025

Internal FAQ Assistant

Feature Status: In beta

Impact Level: Medium

30 Sep 2025

Guided Report Creation Flow

Feature Status: Live

Impact Level: Medium

30 Sep 2025

Custom Action Builder UI for Workflow Actions!

Feature Status: In beta

Impact Level: Medium

30 Sep 2025

Score Organic Social Interactions

Feature Status: Live

Impact Level: Low

30 Sep 2025